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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"I visited the telephone Road store on 5/5/08. I am planning a purchase, I couldn't buy that day however the salesman took his time with me showed me things on the website I hadn't discovered myself, talked about the harley financing, showed me a really cool bike and explained the fit for me. He showed me all the accessories on the site. We talked about my limited biking experience and my current intended use for a bike. All the while he knew I wasn't going home with a motorcyle that day. I found a great helmet on sale and I snatched it up. Just as soon as I get all my ducks in a row, I'll be going back to Stubbs on telephone road for the purchase. I learned so much that day and I am greatful. (I'll be back for window shopping while I am getting my ducks lined up)"
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By: Angela Liverpool,TX
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"I own a 1998 Road King Classic which I bougt in Turkey.Since than we have been buying parts and accesories from Stubbs.My wife Nuray Artam comes to houston with my doughter for health controles frequently and brings back the parts I order(even pair of tires)because it is much cheeper for me this way.All the things that I bought has been very satisfactory my wife enjoys so much to shop for me she asks way ahead of time for my list of orders.She things that keeping me occupied in my garage playing with my bike prevents me from messing around with OTHER things.
Keepup the good work. Prof.Dr.Atila Artam"
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By: Atila Istanbul-Turkey,XX
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"I am extremly pleased with my purchasing experiance at Stubbs Harley-Davidson.First of all I am in awe of the performance, ride and design of the Heritage Soft Tail.The simple fact that one can look in the rear view mirrors while the engine is running and actually see compliments the design of the engine,it is out standing.Brendan Delgagado,Dayna Spence,Kevin Phelps,Troy and every employee at the facility treated me as if I were a member of their family,friendly and respectfully.This experience will not be forgotten.Stubbs Harley-Davidson is the dealership to experience the ultimate in motorcycle and motorcycle accessory purchasing.Thanks so much to the entire staff for this experience."
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By: Malcolm Houston,TX
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"My experience was very good. I have been riding motorcycles for 35 years and had many questions about the new bikes. With my tech questions we went to the mechanics to make sure I was answered correctly. It was very refreshing not to have sales blow smoke up your butt.
A very good experience and a kick ass bike, if you haven’t tried the 96B motor yet, you’re in for a treat.
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By: Robert Dickinson,TX
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"Brenden and the staff at Stubb's are great. Brendan was patient with me. He answered all my questions and never made me feel stupid. I purchased my very first motorcycle at Stubb's at the end of May 2007 and it was an awesome experience! Everytime I visit the Stubb's Showroom, I truly feel like I am a memeber of the Harley family. I enjoyed my Rider's Edge course as well. Mike and John made it a wonderful experience and treated us like we were "part" of the crew. I love stopping by and chatting with the staff. This is like a home away from home for me. The service department is great too. I give ya'll a 5 star salute. Thanks for the great service and excellent customer care. I am very pleased with my Harley and always recommend Stubb's to anyone who asks me about my bike.
Sincerely,
Carla Rae"
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By: Carla Rae Houston,TX
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"I BOUGHT MY FIRST HD AT STUBBS AND THE SERVICE FROM THE MINUTE I WALKED IN THE DOOR AND WAS LOOKING AT ALL THE DIFFERENT BIKES TILL I WAS SITTING AND SIGNING MY PAPERWORK WAS GREAT. THE WHOLE STAFF WAS VERY PROFESSIONAL. kEEP UP ALL THE GREAT WORK MEN AND WOMEN :-) "
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By: Robert Pearland,TX
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"Had a great experience purchasing my first H-D. My salesperson Brendan was very understanding & helpful. it was hard for me to make up my mind which H-D to purchase. Put a deposit on one then changed my mind to a different bike which the color i wanted wasn't at thier location. Brendan got one sent to their location so i could see it in person. I really appreciated that. That Softail Custom is a real nice riding bike, looks good to. I had someone tell me "That is what a Harley Davidson should look like, all chromed out from the word, GO!". I went to San Antonio & back three days after my purchase. Road like a dream. Thanks for making my first H-D purchase so easy."
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By: T Alvin,TX
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"I Could not as for a better time or place.After weeks of searching for a HARLEY of my dreams.I look at other Harley dealership,and went on line.None could not fulfill my dreams.AT Stubbs,one phone call to a salesman name JASON BALL solve the search.There it was the 883 custom,pearl black 2007.I want to thank the staff at Stubbs for their great service. FROM FRANK LONGORIA ,HOUSTON,TX"
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By: FRANK houston,PR
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"Stubbs and Bud Deaton made buying my first Harley a truly great experience. I found Bud to be a very knowledgable and helpful sales person, who really knew the bikes. Both my fiancee and I found purchasing a Dyna Wide Glide to be a very rewarding and exciting "ride." I have already visted Stubbs several times since initially buying the bike, to purchase a few extra accessories. I have started making my Harley a reflection of my own personal style, with the help of Stubbs.
Way to go, Stubbs, Bud, the make-ready mechanics, clothing sales girls on the floor, and the gang in parts and service. Everyone there at Stubbs really has their act together."
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By: Wade Seabrook,TX
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"We'll here's how it happened: I got on the internet while teaching Shop in our little town and got online to look for a motorcycle for myself and my husband. I found Stubbs Harley of Houston and my new baby. I called and spoke with Harrison concerning the Harley Heritage Classic. It was the only one they had on the floor and I had Harrison put a SOLD tag on it. Sure enough when we finally made it to the Stubbs anniversary sale there was my babe, sitting there with a sold tag and Harrison with a grin. I walked out of Stubbs with a new bike and a smile to match Harrisons. My thanks to Ed in financing for the lecture and the help with bringing my classic home. I had a great time, my kids love my bike and my husband is still bragging about the fact that his wife bought "him" a bike. We've got to allow them their illusion ladies. Thanks Stubbs, we're having so much fun on this bike it should illegal! Ciao
Charlie B"
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By: charlie Bellville, TX,TX
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"Walking into Stubbs on Telephone Rd, was the 1st time for me ever to walk into a cycle place of any kind. It was very overwhelming and exciting. My adrenalin was pumping off the charts!!! Then I had a chance to meet with Harrison (Best salesman @ Stubbs), He made my experience of purchasing a 2007 Road King for my husband's 50th surprise birthday a very easy, painless,felt sooooo right experience. If you ever have the chance to make a deal, I highly recommend Harrison, and of course the guys he works with, like Ed in finance and John in insurance.I tell ya buying my husband this Harley has made me a Legend. Now I'm introduced as the wife that bought him a Harley. Ladies I've just set the expectation bar for my 50th birthday----He has a couple of more years to save to buy my Harley (Never Underestimate the Power of a Harley).
Peace Out
Diana & Randy Deer Park, TX"
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By: Diana Deer Park,TX
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"From the minute i walked in i felt at home. Your staff sure does make a person feel welcome. My wife, daughter and i came in looking for a bike and got to talking to Bud Deaton. Thanx to him i walked out of there with a 2006 Duece. Now i have made major purchases in my past and have never been treated as personally and professionally as with him. He didn't know who was more excited, my wife or my daughter. Thank You Bud and all the staff there at Stubb's. "
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By: Drew Pearland,TX
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"although I do not jhave a Harley yet every time I come in to put finger prints on several bikes your guys are always helpful...even thoufg they know I am "only looking ". I am having big problems with my wife. etc. etc.... "
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By: john Santa Fe,TX
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"To the attention of Stubbs’ Management,
I am dropping this note to comment on my experience with your Harley Parts Department. I must say that Nancy reminded me of what "Customer Service" used to be. She is an asset to your organization. Too bad there is not a 10 Star rating.....that is how I would rank the level of my satisfaction.
Thanks,
Bob Arlan
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By: Bob Houston,TX
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"My family is from Houston and currently live in upstate NY. My father heard great things about Stubbs, what he heard was right. I drove my pickup all the way down to Houston to pickup my bike, purchased at Stubbs. They were great to work with and had a great selection of accessories. Nothing but a positive experience "
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By: Michael Ticonderoga,NY
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"Cory in parts nows his stuff and was able to answer any and all performance related questions, while Cody in service took care of my bike and got me on the road in no time. Both were able to answer any and all questions about performance mods and dyno.
Thanks guys!!"
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By: Marcus Houston,TX
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"I've be dealing with Stubbs since 1997 and have gone to other dealers in the Houston area..Stubbs is still #1 on my list for all my Harley needs. I will continue to shop there.."
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By: Filo Missouri City,TX
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"A+ in all aspects, Parts dept. is excellent. Great customer service. If the other (2) Harley dealers were next door I would not use them. Crossroads and 610. They have super poor parts and customer service.
Thanks"
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By: Alan Baytown,TX
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"Didn't buy my Harley at Stubbs, I was living in another part of Texas at the time. However, the Service Dept. has treated me as if I was a long-time customer over the past two years. Any "glitches" were immediately addressed and resolution was made to my satisfaction, thanks to "Chopper" and Ed. Their "motor clothes" personnel are the best, especially Tammy and not just when they are waiting on a customer. They make you feel at home even when you're justing visiting. Stubbs is a regular "coffee stop" for me. John (in Riders Edge) has encouraged me to become a RiderCoach, which makes me feel even more like part of the Stubbs family. Don't just "do business" with them, get to know the people...they're great!"
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By: "Crash" Dickinson,TX
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"Another dealer here in town had really turned me against getting a new scooter, but Brandon Jones gave that little something extra to change my mind. A wonderful experience from start to delivery (hate to see Brandon run off to Pasadena), but everyone should know, he will stay with you as late as necessary to make sure you are happy. From Charles in parts to Chopper over in service and back to Christie in clothing - not one aspect of customer service is neglected. A smile greets you with every trip whether you are there for goodies or just to look around.
With all the people they meet and see on a daily basis, I have always been met and greeted on a first name basis. That is a big plus with me and will keep me rolling up every chance I get. WAY TO GO STUBBS 5***** to you all."
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By: Kenny Houston,TX
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""The Best of the Best!"
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By: Ken Sugar Land,TX
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"Just purchased a 2007 Dana Wide Glide in a Black Pearl with the new 96CU motor and 6 speed transmission. This is one SWEET Bike. I can feel the power and torque from this sled. My wife really likes my ride too. Thanks to Redneck Brandon Jones in Sales, and Redneck Willow in Service and all the fine folks at Stubbs for helping me make my purchase of my new Harley Davidson. Also I would like to thank the nice folks in Stubbs Clothing dept, and Charles in Accessories. I am very happy with my new scooter and have already sent a friend of mine over who bought a new bike from these fine people. I would recomend this dealership to anybody. Again THANK EVERYBODY for helping me with my new ride. See you on the Rode !!! Ride FREE !"
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By: David Livingston,TX
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By: Anonymous SANTA FE,TX
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"because of a past divorce, i was in bankruptcy for 5 years. discharged the bankruptcy, but, no one was interested in financing a bike for me. no one, until brendan delgado at stubbs. worked his butt off and got me my harley. way to go dude! ill keep buying all my future bikes and accessories from stubbs for the rest of my life. and, ill send all i can to brendan and stubbs. later, gotta go ride...keith lyons"
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By: keith crosby,TX
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"The salesman who helped us was awesome. He spent a lot of time with us and found my husband a bike still in the box. My husband was like a little boy at Christmas time only worse!
Thanks for making my husband the happiest man alive!
Jodi Mensch"
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By: Jodi Alvin,TX
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"After shopping throughout S/E Texas for my first Harley, I ended up at Stubbs. If I would have started my search at Stubbs, it would have saved me alot of time and traveling. Hats off to all the employees at Stubbs for making my first Harley purchase a very pleasant experience!
Ken Dexter"
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By: Ken Sugar Land,TX
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"I would like to thank Brandon Jones helping me look for the bike I wanted.He was the best salesmen that I've dealed with I had to go to Houston to get my Harley Sportster Custom XL1200c.I would also like to thank Jennifer for showing the shirts she was so nice and I would like to thank the wonderful staff you have.Hope to see you all soon ."
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By: Jose Corpus Christi,VT
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"Thank you for the wonderful experience in purchasing my new Ultra Classic. Everyone was very helpful and courteous
Go see Chuck in the Sales dept."
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By: FRED FRIENDSWOOD,TX
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"The Parts Dept. and motorclothes sales people are very nice and very knowledgeable. It's a pleasure doing business with them. I look foreward to having all my parts and service needs taken care of there."
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By: Lawrence La Porte,TX
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